Project Case Overview
Transforming Hospital Operations Through Digitalization
Client is a small-medium size Hospital of about 50 beds is losing out on patients. The hospital currently does not use any automation in their operations as well as in administration; but their top management team is very keen for digital transformation and have earmarked budget for the same.
Challenges
The Challenges Behind Hospital Inefficiency
Delays in OPD patient flow
Inefficient management of admitted patients
Paper-based clinical documentation
Slow billing and revenue leakage
Manual administrative operations
Lack of real-time operational insights
Passive resistance from Hospital staff for proposed automation
Top management team members have different ideas on deliverables.
Solutions
One Integrated Solution.
A Smarter Hospital.
DIPL’s OPD Management system - MediGenie
MediGenie- would be an idea product fit that can provide them all around solution by streamlining entire lifecycle of a Hospital from Patient On-boarding to Billing. MediGenie* can also provide critical management reports that
would enable the Trustee Board to identify and plug revenue leakage points without having to add additional resources.
Patient Registration
OPD Consultation
Clinical Documentation
Billing & Payments
Management Reports
Case Study Result
Creating Capacity Through Operational Effeciency
The Hospital would be able to scale their operation from 50 bed to around 75 beds by simply working efficiently. The addition of 25 beds may be secured for the patients from weaker society; an option that would create good amount of goodwill in the community which would get converted to added revenue in the long run.